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Telephone Systems

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Telephone Systems

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Avaya IP Office

We sell Avaya IP Office because it is the best communications platform for small to medium sized businesses. IP Office 500V2 fits into businesses with as many as 384 users and 240 lines per site, and IP Office Server Edition can support up to 2000 users and per site.

IP Office enables close collaboration and hot desking between up to 32 IP Office sites. Smaller remote locations, home workers and mobile workers are also supported.

IP Office works with all types of lines (analogue, ISDN2/30 and SIP as well as Q.Sig and H.323) and all types of endpoints (analogue, digital and IP - both H.323 and SIP) ensuring that it is the best choice for any environment.

Avaya is a global manufacturer and designer of telecommunications products. Consistently leading the way in innovation and frequently ranked number one in endpoint shipping or operating league tables, Avaya is a reliable and trusted brand around the world. IP Office was launched in 2002 as a successor to the Network Alchemy range of products that had gained tremendous following since its introduction to market in the UK in 1998.

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Avaya IP Office
Installation and Support

Installation and Support

Comms Group engineers have been installing, supporting and maintaining Network Alchemy and IP Office systems since the first Argent Office and Cybergear systems were sold in 1998.

With a major release of IP Office software every year and new capabilities and features constantly being added to the product range, having an excellent knowledge of the entire history of the product ensures that we can support and adapt systems of any age and make the best recommendations for your business as your requirements change. We can even recommend upgrades for legacy Network Alchemy and IP400 systems rather than insisting you buy all new equipment in order to keep costs to a bare minimum.

Comms Group is recognised as a Partner in Customer Excellence by Avaya, its engineering team having achieved SME Expert status together with outstanding independent Customer Satisfaction survey results.

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Reporting and Recording

The importance of being able to see what calls you are answering and losing, to compare the performance of one sales agent against another and to be able to review and replay calls cannot be underestimated. These features (and many others) can be trialled at any time with IP Office at no expense to you.

Wanting to know just how many phone lines you really need to be paying for, helping agents to successfully close more deals by reviewing their sales technique and resolving disputes by replaying calls are just a few reasons for road-testing these capabilities.

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Reporting and Recording
Avaya Micro Portal

Avaya Micro Portal

Please view our Avaya Micro Portal by clicking the banner below:

Avaya Micro Portal

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