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Telecoms & Hosted Phone Systems

Using only accredited and highly trained specailist engineers and support staff our maintenance and support packages helps you reduce your organisational costs, minimise risk of downtime and gain the convenience of a single point of contact for the support of your telephone system.

The Comms Group maintenance service’s includes support plan options tied to SLA's as well as individual plans for technical support, repair, spares management and software release subscription services. This allows you, as an organisation, to get the best support services and priority you need depending on the criticality of your telephone system to your business. Our standard support offerings have been outlined below. However, we are also able to provide bespoke support contracts based around any of the features and services described if required.

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