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Refurbishment Process

Grading Policy

We have devised an accurate Grading Policy to ensure we deliver products to our customers with clear and concise information on their condition, both physically and aesthetically.

Each product is processed in house by one of our engineers and assigned a grade based upon its condition and workings. Our grading structure span is either "Grade A1" or "Grade A2". Our lowest functional grade. Below Grade A2 we do offer for sale. However, these items are deemed to be not working or unfit for resale, these are sold by auction format, only for spares or repair.

Note: If more than one item of the same product is purchased then we cannot guarantree them to look identificaly to the others. However, in every instance we will strive to ensure best match.

Refurbished Items

Grade A1

Refurbished product

Fully tested and confirmed working by our qualified engineers

Completely cleansed and deodorised

Plain boxed and shrink wrapped

Accessories included

May have minimal cosmetic markings or signs of usage

May have some of the manufacturer's warranty remaining

Grade A2

Refurbished product

Fully tested and confirmed workings by our qualified engineers

Completely cleansed and deodorised

Plain boxed and shrink wrapped

Accessories included

Will have light cosmetic markings, slight sun damage or show signs of usage/li>

May have some of the manufacturer's warranty remaining

General Information on our Products

New Stock

Brand new products that have been purchased in bulk that we are looking to clear or have excess stock available. These products are new and complete with all accessories, packaging, seals intact and carry our and possible manufacturers full UK warranty.

New "Open Box" Stock

Brand new products that have been purchased in bulk and may have been opened for batch testing and demonstration purposes. These products are new and complete with all accessories, packaging and carry our and possible manufacturers full UK warranty

Refurbished Stock

Products that have been purchased from customers and have been through our complete in-house refurbishment procedure and confirmed 100% tested & working by our engineers and given a grading standard. These products will be complete with all accessories and packaging

Damaged Stock

These products are sold for spares and repairs with no warranty offered.

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