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Our <span>Services</span>
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Our Services

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Our Services

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Hosted PBX & SIP

If you are using an on-premise phone system (PBX) in your organisation, it could be time to consider moving instead to a hosted telephone solution to realise all the benefits that IP cloud telephony offers.

Simply put, Hosted Telephony removes the need for a physical phone system . Users access the system through a standard IP handset or a softphone, which provides enterprise-grade functionality without needing to own or maintain expensive equipment. Calls are made and received over a connection to the network (such as a broadband connection or leased line), and from there they are routed via the telephone network to fixed line and mobile devices.

Hosted Telephony combined with SIP technology results in improved productivity, efficiency and a reduction in cost whilst giving you a phone system that will be leading edge and future proofed at no cost to you.

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Hosted PBX & SIP
Telephone Systems

Telephone Systems

If you prefer to own and manage your own telephone system, our Avaya IP Office systems work with all types of traditional and VoIP SIP lines, as well as a wide range of analogue, digital and IP phones and are perfect for companies of any size up to several thousand users.

Packed with hundreds of innovative features including a powerful conference bridge for up to 128 simultaneous participants, home working, user hot-desking between sites, twinning of calls to mobiles with full call control, voicemail with forwarding of messages to email or outbound delivery, the ability to listen in or intrude into calls, or for an administrator to provide real-time coaching on calls.

Integration with computer software for auto-dialling from popular Windows and Mac applications, powerful real-time and historic reporting, contact centre operation, call recording and replay.... IP Office really does have it all and you can have all this for less than you think! completely maintained and supported.

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IT Services

Comms Group pride ourselves on their wide variety of IT Services, our job is to know how to approach your IT in a concise and knowledgeable manner, and as such we have to have accreditations with the likes of Microsoft, Cisco, GFI and Fujitsu.

The advice and support we provide is knowlegable and to industry best practice standards. Our IT Service contracts are extremely competitive and give you peace of mind with your IT infrastructure, from a single PC in a business or a virtual cluster, we can give you the support you need when you need it. We provide take on audits for all our new customers and we ensure we revisit this on a regular basis to ensure your core business technology is providing the efficiency and peace of mind you require in your business.

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IT Services
Business Landlines

Business Landlines

We partner with one of the UK's largest voice networks, carrying traffic throughout the BT wholesale network, current traffic profile usage of up to 650 million minutes per month and renowned for reliability, technology advances and integration of additional services.

We make it simple for you to manage your costs and reduce operational complexity with a comprehensive lines and calls package. You will be allocated a dedicated account manager who will advise how you will receive the best possible solution for your business and guarentee your savings.

We have access to the back end system of BT Openreach for installation times, faults and availability reports just the same as BT Retail and in every instance we react quickly and in a manner that you would expect.

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Fibre Data Services

Partnering with one of the UK's largest independant network allows for high speed data services connecting your business directly to the next generation national network and to the internet.

We can meet all your growing bandwidth needs while and letting you take full advantage of everything cloud-based services have to offer.

The need for converging your voice and data services is taken care of through high availability and true capacity of server resource. It is provided as a dedicated connection, fully managed and monitored 24/7 complete with SLA's in line with traditional ISDN giving you peace of mind and allowing you to concentrate on your business..

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Fibre Data Services
Business Mobiles

Business Mobiles

Comms Group mobile solutions team are here to help you make the right choice for your business communication requirements. Our dedicated team will provide you with the widest choice in terms of networks, mobiles as well as landline.

We have the skills, suppliers and contracts to provide reliable, cost effective mobile services. Our services include free independent advice and supplying EE, Vodafone MVNO and O2 you can be assured that the best cost options are provided as we run your current bills through our multi-network comparison programme.

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Data & Networking

For structured cat5e and cat6 cabling supply, installation, maintenance or repair, Comms Group offers a highly responsive service.

From the distribution warehouse we have a large stockholding of data cabinets, components and cables at highly competitive prices and experienced engineers covering the whole of the UK. 

We’re a one-stop shop for equipment, installation and maintenance so If you’re starting from scratch in a new office or doing a complete refit, we can provide a robust, leading-edge cabling design that will effectively support your IT and telecoms infrastructure and allow for future growth. We specialise in relocations – from small offices to huge data centres.

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Data & Networking

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