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Comms Group Blog

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Comms Group News
Comms Group News
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28/08/2018
Matt Tarry, Comms Group Director
Tech digest: Three things SMEs need to know now Read time: three minutes When you’re running your own growing business, you have to wear many hats, including the chief technology officer. But, as we’ve found when working with SMEs, technology may not always be your...
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Comms Group News
Comms Group News
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30/07/2018
Ed Hobson, Technical Director
Decision makers should know their facts By Ed Hobson, Comms Group Director – Head of Technical Read time: six minutes A few weeks ago, I visited a school with an 18-year-old Network Alchemy telephony system. Although serviceable, the current system no longer...
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Comms Group News
Comms Group News
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15/06/2018
Ed Hobson, Technical Director
IP Office R11 was released on 15th May 2018 and we are now deploying R11 as standard on newly purchased systems. There is also an upgrade route to R11 through IPOSS entitlement or one-off upgrade license purchases for any clients wishing to do so. This is a major software...
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Comms Group News
Comms Group News
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13/06/2018
Matt Tarry, Comms Group Director
Read time: four minutes   If you’re anything like us at Comms Group, you’re never far away from your smartphone and you’re partial to an app or two. And if you’re really like us, the apps you love the most are the ones that save your business...
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Comms Group News
Comms Group News
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09/05/2018
Matt Tarry, Comms Group Director
SMEs: One size does not fit all for these small and mighty enterprises Read time: four minutes One size does not fit all’ is for us the most telling finding of a new study into the challenges facing SMEs and their experiences of service providers. The research,...
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Comms Group News
Comms Group News
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16/04/2018
Matt Tarry, Comms Group Director
10th April 2018 was a big day for small businesses with a string of announcements from the Government aimed at helping SME’s win more business from the Public Sector. Ministers for Small Business The Prime Minister has mandated that each Central Government department...
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Comms Group News
Comms Group News
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27/03/2018
Matt Tarry, Comms Group Director
5 Ways to Give Your Communications Technology a Spring Clean Read time: three minutes. Spring – and the communications technology you use in your business – don’t necessarily go hand-in-hand. But with the clocks having just gone forward and the evenings...
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Comms Group News
Comms Group News
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09/05/2016
Matt Tarry, Comms Group Director
AdEPT Telecom plc, one of the UK’s leading independent providers of unified telecommunications solutions, today announced it has signed an agreement with effect from 1 May 2016 to acquire the entire issued share capital of Comms Group UK Limited. The business shall...
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Comms Group News
Comms Group News
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20/07/2015
Comments (0)
Dan Hartman, Solutions Consultant
Here at Comms Group, we supply customers UK-wide with a broad range of telecommunications hardware, both new and refurbished. We have a large warehouse adjoining our offices that holds stock from leading manufacturers such as Avaya, Mitel, Cisco, Plantronics, Polycom and...
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Comms Group News
Comms Group News
28/01/2015
Comments (0)
Dan Hartman, Solutions Consultant
Telephone system on-hold messaging is certainly not a new feature - it has been widely available since the ‘90s. Despite this, many businesses still do not use pre-recorded messages while their customers are on hold, instead playing basic music or sometimes even silence....
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Comms Group News
Comms Group News
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30/06/2015
Ed Hobson, Technical Director
Comms Group can supply industrial grade flashing beacons and loud bells/sirens that can be made to ring with analogue, digital and IP phones. These are perfect for use in factories and warehouses where operators may find it difficult to hear the telephone ringing over the noise...
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Comms Group News
Comms Group News
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05/03/2015
Comments (0)
Dan Hartman, Solutions Consultant
When I started at Comms Group, I was introduced to the world of real-time call reporting wallboards. In-house we use Xima’s Chronicall product, which is a fantastic piece of specialist software integrating with our Avaya IP Office system. We have a variety of real-time...
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Comms Group News
Comms Group News
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03/06/2015
Dan Hartman, Solutions Consultant
Not all internet connections are created equal. Thanks to an accident of geography, Company A has access to ‘Superfast’ Fibre Broadband and Company B does not. Company B may have to pay five, 10 or even 20 times as much for an ethernet connection of equivalent...
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Comms Group News
Comms Group News
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06/05/2015
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Chris Pateman, Creative Team Leader
Like most creative companies we offer two types of websites, template and bespoke. And, like most companies we get asked which is the best option and why? To help advise, here are the differences between the two.   Template Websites When you get a template website you...
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Comms Group News
Comms Group News
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01/05/2015
Dan Hartman, Solutions Consultant
As is immediately obvious from the term “IT”, the IT and Telecommunications industries are burdened by a lot of abbreviations. They make it easier for technical people to communicate quickly, but can easily confuse the layperson. Here at Comms Group, we believe in...
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Comms Group News
Comms Group News
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30/04/2015
Dan Hartman, Solutions Consultant
Mobile twinning is a fantastic feature of the Horizon Hosted Telphone System that allows mobile and remote workers to easily stay in touch with their clients and coworkers. When twinning is configured and activated, any calls that come through to a user’s handset will also...
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Comms Group News
Comms Group News
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08/04/2015
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Chris Pateman, Creative Team Leader
Making sure your browser is up-to-date can be a tiresome job. Why is it worth it? If your browser is out of date you may not know or notice the browser isn’t actually working, but you’ll soon see that websites appear broken when visited. The speed of...
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Comms Group News
Comms Group News
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06/03/2015
Comments (0)
Chris Pateman, Creative Team Leader
Users and Developers always want to know the best way to optimise their website for search engines. We have the top 5 ways anyone can help rank their website higher. First thing to remember is that no-one can be promised to be the 1st hit in the search results as it’s the...
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Comms Group News
Comms Group News
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03/03/2015
Dan Hartman, Solutions Consultant
How your marketing team can use your telephone system to drive revenue and profitability within your business In the past, there has been no reason your marketing team should have anything to do with your telecommunications, other than the occasional chat over the phone. But...
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Comms Group News
Comms Group News
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26/02/2015
Comments (0)
Matt Tarry, Comms Group Director
With the increasing prevalence of IP Telephony technologies such as SIP (VoIP) and Hosted Telephony, fraudulent telephone use is becoming a hot topic in our industry. We have had several organisations engage us recently to consult on fraudulent calling activity on...
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Comms Group News
Comms Group News
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19/02/2015
Comments (0)
Dan Hartman, Solutions Consultant
If the time has come for you to relocate your business to new premises, there are a few things you should consider in terms of the technology you are using in your business.           1.)Why am I relocating? On the face of it, this suggestion seems...
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Comms Group News
Comms Group News
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28/01/2015
Comments (0)
Paul Dolby, Front End Web Developer
We’ve been designing and building websites here at Comms Group since early 2010, a full 19 years since the first website became readily accessible on the internet. This rocky period was greatly filled with teething problems for both the World Wide Web and those who...
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Comms Group News
Comms Group News
14/01/2015
Comments (0)
Dan Hartman, Solutions Consultant
To many small businesses, the phone system is a “necessary evil”.  Customers need to make contact via the telephone, but once they’re on the line, the customer experience is not important. But did you know you can use your phone system to drive...
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Comms Group News
Comms Group News
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22/01/2015
Comments (0)
Chris Pateman, Creative Team Leader
  The past and now even more in the furture responsive design is a must. It is also a must that you do it correctly as well. When you build a responsive website you should always use the correct settings of a viewport, which is width=width-device. If you use the...
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Comms Group News
Comms Group News
22/01/2015
Comments (0)
Stephen Pothecary, IT Manager
Comms Group UK Ltd are proud to announce their Managed Services solution - ProActive Solutions. We have a number of products that allow us to ensure your infrastructure is monitored to alert us at the soonest possible moment of any potential threats to your infrastructure, be it...
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Comms Group News
Comms Group News
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23/01/2015
Comments (0)
Stephen Pothecary, IT Manager
NAS solutions for backups and file storage the worthwhile offering from Fujitsu. We have been provided a demo version of the Q802 and we have nothing but praise for its reliability and storage capacity. Fujitsu have a really well built product manufactured in their German...
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