Comms group already came to us highly recommended from one of our other suppliers and we have been highly impressed with their professionalism, technical knowledge and assistance they have provided all through initial request to installing and continued running of phone system.
We have been very happy with communication from account manager and engineers and their on site recovery resolution.
We will be using them again going forward with our ongoing upgrade programme
Andy Mackenzie – Moray Council
I am writing a testimonial to celebrate your achievements over the last couple of years of working with us. To anyone who is considering a communications solution then I recommend them. In particular i found David to be very useful and informative and the end result was a true cost saving over our previous suppliers. I can't recommend Comms Group and David's pragmatic and sensible service highly enough
Jonathon Vowles, Owner, Jonathon Vowles Chartered Accountants
I just want to say a big thank you to all at Comms Group for your professionalism and help with enabling our office move to go so smoothly.
We looked at many phone systems and company’s but as soon as we met with Liam and Matt at Comms Group it was apparent they could offer everything we were looking for in our new office telephone system.
With the Avaya IP Office system it meets all of our needs. We had various offices that we needed to be linked with the new systems. A Helpdesk feature, I thought this would be a challenge but not with Comms Group and the system has even more features we have not even begun to explore yet.
We had so much faith in Comms Group that they could deal with all of our telephony needs, from the Avaya system to handling all of our call rates and traffic through BT plus our 0845 numbers. They project managed everything from start to finish even the install of the lines from BT, meaning I could concentrate on other areas of the business concerning the new office.
The ongoing support from Comms Group is friendly and very professional, no matter what the issue they are there to help.
Paul Archer I.T.Manager, Q-Matic UK, Cranfield
Thank you for your excellent work, both you and your team who successfully reduced our mobile phone costs. The whole process was simple, from the initial help of David, the sales contact, through to the painless process of adding and removing Blackberry and normal mobile phones from our account with O2.
To sum up, I have found your personal service to be very efficient and cost effective in minimising our mobile phone costs. I have absolutely no hesitation in recommending you to my referral network.
Stephen Roberts MD, C&R Technologies, Newport Pagnell
The Avaya IP Office phone system has proved easy to use, reliable and extremely adaptable. Our recent expansion and reorganisation has been easily incorporated into the systems without any compromise on our existing facilities. You obviously understood our requirements very well.
Comms Group has always been professional, friendly and helpful. The installation was carried out efficiently, and technical assistance has been fantastic
Jonathon Bentley, in.house.media, Northampton
My experience in dealing with Comms Group has been very positive, the staff are knowledge and helpful and the after sales support has been excellent. I can highly recommend them as a prefered Telecoms supplier.
Clare, Cardio Direct, Harley Street, London
Comms Group, and in particular one of the consultants, David Szreider have offered us nothing but professional advice and service from day one. David listened to our requirements and delivered the right products to suit - excellent service."Choice” for any communications equipment or support.
Tim, E-Branch, Northampton
After finding Comms Group purely by chance on the internet, I contacted them regarding upgrading a component in our phone system.
The level of professionalism and helpfulness was apparent from the outset, I was given sound advice and help before even making any kind of purchase. I have upgraded our phone system myself with the advice and support of Comms Group, therefore avoiding the need to pay engineer fees.
My faith in their support has encouraged me to change our support contract over to them and they have also recently had a second, new 30 channel ISDN line installed for us.
I have no hesitation in offering my recommendation for any business to use Comms Group as their “Supplier of Choice” for any communications equipment or support.
ICT Manager, Doncaster Motor Spares, Yorkshire
I just want you know that I am very pleased with the quality of service your company has provided. I sincerely appreciate your responsiveness to what was a matter of misunderstanding on my part. From the initial enquiry to the model of mobile phone I was after, and your recomendation as to which model to go for, I cannot fault the information I received. Indeed the phone you supplied is a joy to use now that I am used to the touch screen. I have no hesiattion in recommending your company to others because of my satisfaction with your service.
I look forward to doing business with Comms Group for years to come.
Paul Lewis, Paul Lewis Opticians, Northampton
The day my blackberry died I was distraught. As a freelance copywriter it was my lifeline, keeping me in touch with customers and BNI contacts, as well as family and friends, whenever I was out of the office.
Having contacted my original supplier and discovered that i could only replace it with a 39 month contract! I turned to Comms Group for help. They sourced a 24 month contract, at lower rates and with an updated handset. Not only that, but they helped me set it up as I was very busy at the time.
Thank you so much for your help. I am delighted with the service I have received and will have no hesitation to recommend Comms Group to all of my contacts.
Judi Whiting, Words@Amoreden
After dealing with various other telecommunications specialists who promise the world and offer a very poor service, it has been a pleasure to deal with the Comms Group, a company who actually delivers! I have been extremely satisfied with Comms Group professionalism and service as a whole. We now have an excellent Avaya phone system that replaced an antiquated one which was installed in just two days plus all of our lines were moved to Comms Group without disruption, reducing our call costs substantially. Our questions are dealt with effciently and promptly and would highly recommend using Comms Group as a telecoms supplier to other businesses.
Systems Administrator, Sotheby's Institute of Art, London
I would like to take this opportunity to than you and your team at Comms Group for doing such a good job with my new mobile contract. After speaking with your sales consultant David, David provided me with a good price, type of phone I was looking for and had all of the paperwork and finance arranged within a very short space of time. You were quick to assist me with my email set up and explained it in a way that even I could understand!
I will be recommending Comms Group to everyone who needs assistance with their telecommunications, thankyou and keep up the good work!
Tracy Stephen CertRP, Managing Director, Optimise Recruitment, Northants
I would just like to say a very big thank you to Comms Group, not only have you managed to save my company approximately £5000 per year on our mobile costs but you have given us a platform to move forward in years to come. The strategic organisation of our telecom infrastructure was something that we feared to tackle, but with your assistance and knowledge made this transition with ease.
From the outset you have provided professional honest advice and when a problem did arise then it was approached with speed and ownership. This made our decision very easy and we now have all of our land line, broadband and mobile services with your company. We appreciate the ongoing reviews of our costs and look forward to renewing them all in due course, once again thanks for your advice and on going support.
Barry Adams, J Adams & Sons (Warehousing) Limited, Wellingborough
"I am writing this testimonial as a thank you for your excellent service in dealing with our change of broadband provider at home and reviewing our communications at work. I know it couldn’t have been easy as we had a legacy of problems. We felt you handled all of our questions in your stride and sorted out the correct product for my needs in a friendly yet professional matter."
Paul Lewis, Paul Lewis Opticians, Northampton
Comms Group have provided excellent implementation of our new IT system. The quality service and professionalism in renewing our IT systems is of a very high standard, and the realigning of our telecom costs resulting in a fantastic saving of 35%.This has made our MD very happy and I would have no hesitations in recommending Comms Group to our business clients.
Claire Craner, Personal Assistant, Strachan & Windram Ltd, Northampton